Collaboration is the teamwork, synergy, and cooperation used by individuals when they seek a common goal. In many cross-cultural settings, the ability to collaborate is crucial. When all partners must work together to achieve goals, collaboration is critically important to the process. Steps in Practicing the Skill 1. Look for common points of interest. The best way to start working together in a collaborative fashion is to seek commonalities that exist among the parties. Common points of interest enable communications to be more effective. 2. Listen to others. Collaboration is a team effort. Everyone has valid points to offer, and each individual should have an opportunity to express his or her ideas. 3. Check for understanding. Make sure you understand what the other person is saying. Use feedback when necessary. 4. Accept diversity. Not everything in a collaborative effort will “go your way.” Be willing to accept different ideas and different ways of doing things. Be open to these ideas and the creativity that surrounds them. 5. Seek additional information. Ask individuals to provide additional information. Encourage others to talk and more fully explain suggestions. This brainstorming opportunity can assist in finding creative solutions. 6. Don’t become defensive. Collaboration requires open communications. Discussions may focus on things you and others may not be doing or need to do better. Don’t take the constructive feedback as personal criticism. Focus on the topic being discussed, not on the person delivering the message. Recognize that you cannot always be right! Practicing the Skill Interview managers from three different organizations about how they collaborate with others. What specific tips have they discovered for effectively collaborating with others? What problems have they encountered when collaborating? How have they dealt with these problems?
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