The “Truth about IT costs” article suggests that firms underuse software applications and infrastructure technology and suggests using what you have before investing in more. What are the pros and cons of doing this? Part 2 (Assessment): Read the article “Electric Medical Records at the ISS”. Complete with a short discussion (one paragraph) for each question on a Word document. 1) Do you think that the ISS Clinic investment in electronic medical records added value for the organization? How would you recommend measuring this “value”? If you do not think that it adds value, what are your recommendations for the system usage to add value for the organization? 2) In your opinion, what decision options did ISS Clinic have in the case situation? 3) What data, facts or experience can you use to support your suggested options and implications? 4) List 5 of the most important concepts or knowledge that you gained from this case. Part 3 (Assignment): Complete the following tasks: A. Read the following: “Investing in the IT That Makes a Competitive Difference” B. Research one of the companies mentioned by the article. C. Write a one page summary of how you think the company justified the technology investment to the shareholders and board before the project. a. Give examples of what you think they should have used.
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