Global Resource Management Knowledge

What is Corporate Social Responsibility?

Select one:

A. A companys ability to achieve sustainable development

B. A companys capability to expand foreign direct investment into multiple foreign locations, providing employment opportunities beyond the companys domestic environment

C. A companys awareness of the need of socially responsible corporate behavior toward the environment, its community, and its employees

D. A companys ability to operate with high price to earning ratio#^

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The correct answer is: A companys awareness of the need of socially responsible corporate behavior toward the environment, its community, and its employees

Question 2

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MERCOSUR is a multilateral agreement among which countries?

Select one:

A. Malaysia, Indonesia, and Vietnam

B. Germany, France, and Italy

C. Oman, UAE, and Saudi Arabia

D. Argentina, Brazil, and Uruguay#^

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The correct answer is: Argentina, Brazil, and Uruguay#^

Question 3

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Which of the following statements about company culture is not true?

Select one:

A. Company culture is the overall prevailing set of assumptions, attitudes, beliefs, norms, practices, and value within the organization.

B. Company culture can have powerful influence on behavior of company members.

C. Company culture is relatively easy to change.

D. Company culture has major impact on management thinking patterns and philosophy.#^

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The correct answer is: Company culture is relatively easy to change.

Question 4

Institutions should acquire the following moral responsibilities when it comes to international human resource management except which of the following?

Select one:

A. Avoid the semblance of discriminatory treatment.

B. Foster personal enlightenment and self-enrichment of all employees.

C. Embrace the advent of globalization regardless of local trends.

D. Help all employees develop useful, marketable skills.#^

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The correct answer is: Embrace the advent of globalization regardless of local trends.

Question 5

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What is the largest, most comprehensive IGO and global forum in the external environment of global workforce management?

Select one:

A. WTO

B. UN

C. EU

D. NAACP#^

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The correct answer is: UN

Question 6

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As a result of rapid globalization, companies and managers who wish to remain within their national boundaries and not venture abroad are increasingly subjected to foreign influence because the abroad is coming to them in the form of foreign direct investment, foreign competition, foreign technology, and foreign labor.

Select one:

True

False

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The correct answer is ‘True’.

Question 7

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Global competition to increase market share and profitability by increasing the number of satisfied customers at lower cost is the primary driver of globalization.

Select one:

True

False

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The correct answer is ‘True’.

Question 8

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The two primary types of innovation that affect MNCs externally are innovations in management practice and innovations in technology.

Select one:

True

False

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The correct answer is ‘True’.

Question 9

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The WTO and the IMF are the only global intergovernmental organization dealing with the rules of trade between nations.

Select one:

True

False

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The correct answer is ‘False’.

Question 10

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NGOs are increasingly partnering with MNCs to help implement corporate commitments to social responsibility.

Select one:

True

False

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The correct answer is ‘True’.

Question 11

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Company climate, like company culture, is the overall level of satisfaction of the workforce, and is not prone to quick changes.

Select one:

True

False

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The correct answer is ‘False’.

Question 12

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An inclusive view of workforce management includes employees who do not have citizenship in the MNCs home country.

Select one:

True

False

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The correct answer is ‘True’.

Question 13

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Assisting all internal employees (excluding contingent labor), in the successful execution of their assignments is an important moral responsibility for MNCs.

Select one:

True

False

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The correct answer is ‘False’.

Question 14

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Cultural divergence is often felt with the implementation of company plans and objectives, which require local customization and adjustment.

Select one:

True

False

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The correct answer is ‘True’.

Question 15

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A fairly common aspect of unions throughout the world is that they tend to contribute to a very adversarial and stormy industrial relations climate characterized by frequent work stoppages, strikes, and even violence.

Select one:

True

False

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The correct answer is ‘False’.

Question 16

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In addition to understanding national and local cultures, what must managers of MNCs understand and be able to manipulate in order to best serve their company?

Select one:

A. Organizational Culture

B. Community Culture

C. Workforce Self-Identity Awareness

D. Regional Culture#^

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The correct answer is: Organizational Culture

Question 17

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Which of the following cultural factors is the most difficult to learn?

Select one:

A. Dress

B. Food

C. Norms

D. Values#^

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The correct answer is: Values#^

Question 18

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Assumption that all individuals in a certain group have the same characteristics is called __________.

Select one:

A. homogeneity

B. heterogeneity

C. stereotyping

D. parochialism#^

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The correct answer is: stereotyping

Question 19

Question text

Chan and his management team in Shanghai, China often take calculated risks. They enjoy working a lot on intuition. They take chances with new projects, and Chan likes to employ a top-down approach which favors looking at the big picture verse the small details. Every evening, Chan and his team have dinner and drinks together at a local restaurant in order to foster better team relations. Unlike some Chinese managers, Chan insists that his employees call him by his first name and encourages them to see him about both work and personal issues. He is more like a friend/mentor to his employees than a direct boss. Which of the following cultural dimensions best describes Chan and his management style?

Select one:

A. Collectivist and Feminine

B. Low Uncertainty Avoidance and Power Equal

C. Masculine and Power Distant

D. High Uncertainty Avoidance and Power Distant#^

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The correct answer is: Low Uncertainty Avoidance and Power Equal

Question 20

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Which of Hofstedes cultural dimensions was added last to his system?

Select one:

A. Individualism vs. Collectivism

B. Confucian Dynamism

C. Power Distance

D. Uncertainty Avoidance#^

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The correct answer is: Confucian Dynamism

Question 21

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A cultures concern about public verse private spaces and how each space is handled has to do with which of the following cultural dimensions?

Select one:

A. Achievement vs. Ascription

B. Universalism vs. Particularism

C. Affective vs. Neutral Culture

D. Specific vs. Diffuse Culture#^

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The correct answer is: Specific vs. Diffuse Culture#^

Question 22

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Susan was recently fired from IBM on a foreign assignment to India from Headquarters because as soon as she arrived in Deli, she began to instruct, very pedantically, her local workers on how IBM does business in the United States, and that the way IBM conducts business in the United States is the only favorable and correct way of conducting business. She believed this strongly and communicated it forcefully to her local workers. There was a backlash, the bottom line fell dramatically, and corporate decided to have her replaced. What cultural dimension best describes Susans world outlook?

Select one:

A. Universalism

B. Achievement

C. Ascription

D. Collectivist#^

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The correct answer is: Universalism

Question 23

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Globalization of markets causes which of the following to occur?

Select one:

A. Capitalism

B. Cultural Convergence

C. Anarchy

D. Freedom of Information#^

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The correct answer is: Cultural Convergence

Question 24

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__________ addresses different roles expected of superiors versus subordinates.

Select one:

A. Uncertainty Avoidance

B. Power Distance

C. Masculinity

D. Collectivism#^

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The correct answer is: Power Distance

Question 25

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The GLOBE research separated Hofstedes concept of collectivism into two categories. They are __________ and __________.

Select one:

A. in group collectivism, out group collectivism

B. eastern collectivism, western collectivism

C. traditional collectivism, modern collectivism

D. institutional collectivism, in-group collectivism

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The correct answer is: institutional collectivism, in-group collectivism

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