Assignment Instructions
CASE OF THE BELATED LAB TESTS
PROCESS IMPROVEMENT OPPORTUNITY – PART 3
CAHIIM Competency Assessed:
Subdomain III.H. Information Integrity and Data Quality
3. Apply quality management tools
4. Perform quality assessment including quality management, data quality, and identification of best practices for health information systems (Blooms 4)
The Team went back to the data collection forms and created this data table of Phlebotomy turnaround times.
KEY:
TAT – turnaround time
MF – Monday through Friday
SS – Saturday and Sunday
D- Day
E – Evening
N – Night
SPECIMEN
TAT
TEST
DAY
SHIFT
FLOOR
1
1.5
CBC
MF
D
3B
2
2.0
LYTES
MF
D
3A
3
4.0
CBC
MF
E
3B
4
.5
BUN
SS
E
4B
5
4.5
LYTES
SS
D
4B
6
1.0
GLC
MF
D
4A
7
3.5
CBC
MF
E
3A
8
2.0
LYTES
MF
D
4C
9
4.5
CBC
MF
N
3B
10
2.5
CBC
SS
D
3C
11
5.5
CBC
MF
E
4B
12
1.0
BUN
MF
D
3A
13
4.5
LYTES
MF
E
3B
14
2.0
GLC
MF
E
3B
15
4.5
GLC
SS
N
4A
16
4.5
CBC
MF
D
3A
17
1.5
LYTES
MF
D
3A
18
2.0
BUN
MF
D
4B
19
5.0
GLC
SS
N
4C
20
2.5
CBC
MF
D
3C
21
4.5
GLC
SS
N
4A
22
3.0
CBC
SS
E
4C
23
0.5
LYTES
MF
N
3A
24
5.0
LYTES
MF
D
3C
25
0.5
CBC
MF
D
4B
26
1.0
LYTES
MF
D
4C
27
4.0
LYTES
MF
E
4A
28
1.5
CBC
SS
E
3C
29
1.0
BUN
MF
N
4C
30
4.0
GLC
MF
D
3A
31
2.0
GLC
SS
D
3C
32
3.0
CBC
MF
D
4B
33
2.5
LYTES
SS
D
3C
34
2.0
GLC
MF
E
4A
35
5.0
CBC
SS
D
3B
36
1.0
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