Select one of the solutions you proposed in the Problem Analysis worksheet.
Write a 350- to 700-word summary memo explaining why your solution will be effective in resolving the change/conflict, how you propose to implement the solution, and your role as a leader to manage conflict and create an effective work environment.
Include the following in your summary:
• Summarize the problem and the solution you propose to implement.
• Analyze why you think the solution will be effective.
• Analyze what needs to be considered when implementing the proposed solution.
• Analyze the leadership style that best fits in this situation.
• Analyze the leader’s role in managing the conflict.
• What is your role as a leader and how would you manage this conflict?
• Explain the leader’s role in creating an effective work group when implementing the proposed solution.
Case Scenario 2
The staff members at Smiley Hospital are assigned to specific patient age groups and their responsibilities differ across the unit. The staff has been complaining that their evaluations do not accurately measure their responsibilities and that they are being measured on performance outcomes they cannot control. Morale is low because they believe their work is not being recognized or distributed fairly (leadership/ethical issue). The directors at Smiley Hospital have been challenged with developing a new way to fairly assign and assess individual performances according to their various job descriptions.
I would like to use Solution 2
Solution #2 Potential Positive Effects Potential Negative Effects
Provision of incentives to boost employees morale since they feel unappreciated and not recognized. Due to incentives, productivity is likely to increase within the organization since worker’s morale get boosted. As a result, the organization will experience more profits increasing its growth. The firm is likely to experience an increase in net revenue. When the net revenue increases, the company’s profit margin may reduce, affecting the firm negatively.
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